Faq

What are your business hours?

In general, we visit seven days and 24 hours Each professional manages his or her own schedule. Therefore, it is preferable that you discuss your appointments with the receptionist whose role it is to coordinate these individual schedules.

Are your professional services covered by insurance?

Medical or orthopedic services are covered by the provincial health system. There is no need, therefore, to worry about your insurance with regards to these services. All the physiotherapists are members of the indian association of pbysiotherapist professionel.

Is it mandatory to have a medical referral?

While it is preferable to have on hand a medical referral to meet with the sports medicine physician, it is essential to have one for an appointment with the orthopedic surgeon. As for the other professionals who make up our team, there has not certain law so it does not require a medical referral to consult with them. However, certain collective insurances require one for reimbursement purposes. You must, therefore, check with your company as to their policy.

How many appointments per week must I come to and for how long?

Appointment management is closely linked to your specific condition. It is only after evaluation by the health professional concerned that you may establish together the treatment plan best adapted to your needs. Rest assured that under no circumstances would you have to engage in a contract of any sort. It would be quite inadequate and immoral to apply such a policy. It is generally possible to estimate the time for rehabilitation according to your type and degree of lesion, although some people react differently than others to treatment. That being said, in three of four treatments you should notice appreciable changes in your condition./

How long is an appointment?

According to the injury and the stage of healing, the length of an appointment may vary considerably from one person to another. As a general rule, you can count on spending one (1) hour with the professional concerned during your first visit. Follow-up treatments vary from thirty (30) minutes to an hour depending on the case. Will I have the same physiotherapist for the duration of my treatment? It is our philosophy to closely track the progress of our clients. We make every effort, therefore, to have the same physiotherapist follow-through with your case. However, it could happen (as in the case of a vacation) that your physiotherapist must solicit the help of a colleague to continue your care. If this were the case, the change would be implemented in collaboration with you.

Where are you situated exactly?

Please refer to the find clinics or contact us page in order to know where exactly are our locations.

Should I apply ice or heat?

If you experience pain and the injury is quite recent, apply ice for 15 minutes. Remember that with ice, you cannot go wrong. The application of heat; however, can aggravate your symptoms. Try ice first. If you suffer from diabetes or some other circulatory problem, you need more information. You can refer to the section ‘ ‘Ice or heat ”, under the title Education for more information.

What is the difference between physiotherapy and chiropractic?

Physiotherapy intervenes in a variety of specialized areas of medicine. We find it operating in the realm of orthopaedics, neurology, cardiology and respiratory problems as well as in cases involving burn victims and amputees. It is important to note that 80% of the interventions by physiotherapists are for problems that are orthopedic in nature: back and neck problems, headaches, tendonitis, bursitis, capsulitis, sprains, fractures, etc. The philosophy between the two professions is fairly different. Physiotherapy does not concede to the possibility of vertebral subluxation. Furthermore, manipulation techniques are used only in the case of necessity. Physiotherapists work more frequently with mobilizations. A wide variety of electrotherapy apparatus are also at our disposal and form an integral part of our specific treatment plans. We believe that the patient must be fully implicated in the process of rehabilitation and that he/she is indeed, the principal agent of change in their condition. Therein lies the justification in prescribing specific, personalized exercise programs for individuals to accomplish.